Privacy policy.

Who we are

This website is run by AJC Properties Ltd, trading as Eden Quay Guesthouse, 24 Eden Quay, Dublin 1, Ireland. We are the data controller for the personal data described in this policy.

You can contact us about anything in this policy at info@edenquayguesthousedublin.com.

What data we collect

Enquiry forms: when you send us a group enquiry, the form opens your own email app with the details you typed in (name, email, phone number, dates, group size, occasion and message). We receive those details by email and use them only to answer your enquiry.

WhatsApp: the chat buttons open a conversation with us in WhatsApp. Anything you send there is handled by WhatsApp under its own privacy policy, and by us only to answer you.

Bookings: bookings are processed by our booking provider, Zeevou. When you book, Zeevou collects the details needed to take and manage your reservation (such as your name, contact details, stay dates and payment information). We receive the booking details we need to run your stay.

Cookies and analytics: this site may use analytics cookies to understand how the site is used, but only if you press Accept in the cookie banner. Your choice is stored on your device.

Google Maps: the embedded map on our location page is provided by Google, which may set its own cookies and collect usage data when you interact with it.

Why we use it

To answer your enquiries and manage your booking (to take steps towards, and perform, our contract with you).

To understand how the site is used so we can improve it (only with your consent).

To keep records we are required to keep by law, such as tax records.

Who we share it with

Zeevou, our booking provider, to process reservations.

Google, if you use the embedded map or if you accept analytics cookies.

WhatsApp, if you choose to contact us there.

We do not sell your personal data to anyone.

How long we keep it

Enquiry emails are kept for up to 24 months so we can follow up on your stay.

Booking records are kept for as long as Irish tax and accounting law requires (normally six years).

Your cookie choice stays on your device until you clear it or change it.

Your rights

You have the right to access the personal data we hold about you, to have it corrected, and to have it erased. You can also ask us to restrict or object to how we use it, and to receive a copy in a portable format.

To use any of these rights, email info@edenquayguesthousedublin.com.

You also have the right to complain to the Data Protection Commission at dataprotection.ie.

Changes to this policy

If we change this policy we will update this page and the effective date below.